Frequently Asked Questions

We kindly ask all new guests to reserve a consultation appointment directly through our booking link (https://www.zoyag.com/book-online)and complete the online consultation form.(https://www.zoyag.com/pre-consultation-form) This helps us understand your hair goals, history, and preferences. Once submitted, we’ll schedule a one-on-one consultation to assess your hair, explore options like hand-tied extensions or mesh integration systems, and craft a personalized plan tailored to you. If you have trouble finding an available slot or have a specific question, please text us at 972-930-9953 and our guest coordinator will assist you. We're streamlining our process digitally to reduce miscommunication and provide the best experience possible.

Booking timelines vary depending on hair availability and Zoya’s current schedule. Applications typically require 2 to 6 hours, and appointments are often booked 4 to 6 weeks in advance, depending on the season.

After your consultation, we order your custom hair. Depending on the method and customization, it typically takes 3-5 weeks to prepare your hair for installation.Every situation or time requirement is subjective – it can take 1 - 6 hours depending on the method.

It depends on your goal—whether you’re looking to lengthen, enhance volume, or achieve a complete transformation. Your investment also depends on the method we choose together during your consultation. For detailed pricing and package options, please refer to our Pricing Page.(https://www.zoyag.com/pricing)

Many salons focus only on the end look. At Zoya Salon, we use a 3-step method—Analyze, Strengthen, Enhance—(https://www.zoyag.com/hairlosssolutions)to protect the health of your natural hair at every stage. We start by analyzing your scalp, hair texture, and lifestyle, then strengthen your natural hair with customized treatments before enhancement. This ensures your extensions look incredible and your natural hair stays strong over time.

Hair extensions and hair toppers aren’t one-size-fits-all. The consultation allows our hair extension specialist to assess your scalp health, hair density, and desired style. We’ll also determine whether a method like extensions, mesh integration system, or hair toppers for women is best for your goals. This step ensures a safe, customized, and natural-looking result.

Delaying maintenance beyond the recommended 6–8 weeks can lead to tension on your natural hair, tangling at the bonds, or uneven growth. Regular maintenance appointments allow us to adjust your extensions, prevent unnecessary strain, and protect your investment.

In most cases, no. We don’t typically install extensions the same day as your consultation. This is because we need time to custom color match, order or prepare the hair, and create a customized application plan. These steps ensure your extensions blend seamlessly and achieve the most natural, long-lasting results.

No. We always recommend scheduling a consultation (https://www.zoyag.com/book-online)for any service, especially anything besides a haircut. So we won’t be able to accommodate any walk-ins.

At our salon, we offer a diverse selection of hair toppers from various brands, including some exclusive private label options. The cost of our hair toppers is influenced by factors such as manufacturer, size, length, and the type of hair, which can range from European to asian or Indian hair. Prices typically vary between $1000 to $3500 or more. It's important to understand that the price alone doesn't determine the quality or suitability of a hair topper. Our priority is to provide solutions tailored to meet your specific needs, ensuring a perfect match for your hair type, texture, and preferences. Additionally, customization services such as cutting and fitting are available separately. Our toppers are custom-selected based on your hair’s density, coverage needs, and lifestyle, so pricing can vary depending on the base size and attachment method. Here’s a breakdown: Topper Base Options & Pricing: • Small base (3” x 5”): $1,500 – $2,100 • Mid base (5” x 6”): $2,000 – $3500 Customization Options: • Clip-in customization: $350 – $600 • Permanent attachment, custom cutting, and blending: $650 – $900 Maintenance Every 5–6 Weeks (for semi-permanent wear): • Basic maintenance: $350 • Full service (wash, remove, reinstall): $650 The best way to determine which topper and method is right for you is through a professional consultation. During that hour-long visit, we’ll assess your natural hair, talk through daily routines, and help you explore all options in a calm, supportive setting

Prices vary based on the method of application and length and amount of hair required. The prices can vary from a couple hundred to a couple of thousand dollars. Every individual is different because of their thickness and the result they want to achieve. I would love to have a consultation with you to go over all your options and give you an accurate price based on your desired style and your current stage. We have tons of information on our website. Click here to learn more. (https://zoyag.com/hairextensions) But I can give you some range. It’s hard to give you an exact price because we don’t know what you are wanting to achieve. Great Lengths Keratin fusion/cold fusion • $550-$750 per bundle • Volume requires 2-3 bundles • Lengthening requires 4-6 bundles Beaded weft - NBR- SKW Method • $1100-$1500 per row machine weft • $1200-$1700 Per Row hand-tied • Volume requires 1 row • Length will be 2-3 rows Tape-ins • $450-$2000 Check out our pricing page (https://www.zoyag.com/pricing)for more information.

We accept cash and credit card payments only. After your consultation, we’ll confirm your total investment. A 50% retainer is required to secure your appointment, with the remaining balance due on the day of service. Please note, we do not offer payment plans at this time.

Yes, the consultation fee is $100 for hair extensions and $250 for topper or wig fitting. Topper and wig consultations require more time because we may try multiple models to ensure the best fit for your lifestyle, hair needs, and comfort. Our goal is to provide a personalized experience, giving you ample time to ask questions, understand your options, and feel confident—without feeling rushed. We encourage you to fill out our Pre-Consultation Form (https://www.zoyag.com/pre-consultation-form)in advance so we can better prepare for your visit and maximize our time together.

No, the consultation fee is separate and does not apply toward the service. It covers the time, expertise, and personalized assessment needed to evaluate your hair and create a customized plan.

It's a combined price.When selling hair extension services, we are selling the result, not the components that create the result. To price services, we have a formula that includes factoring the number of attachments ,time required for the varying types of extension services that are performed, the cost of goods used to perform the service and the cutting and finishing time required to complete the service. Like color services, the total is presented to the guest and not the itemized formula used to calculate that amount.