POLICIES AND PROCEDURES

CANCELATIONS & NO-SHOW:

 

Please note that we do require 48 hours (2) business days for color appointments and (7) business days for extension and keratin treatment related appointment advance notice for canceling or rescheduling. Any appointments canceled over the time requirements or those who do not show will be charged 100% of the service fee.

RETAINER & SERVICE AGREEMENT:

Download & Print

Retainer & Service Agreement Form

COLOR CORRECTION CONSENT:

Download & Print

Color Correction Client Consent Form

SERVICE RE-DO & RETAIL RETURN POLICY:

 

We strive to offer our guests the highest level of guest satisfaction. If you are having challenges with your color or extensions, let us know within 7 days of your visit and we are happy to correct the issue with no additional charge. Should you make a retail purchase that you are unsatisfied with, we will accept retail exchanges at full credit for 30 days from your initial purchase. Please select below if you agree to these terms and would like to continue with services today.*

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Zoya Salon

4950 Belt Line Rd #165

Dallas, TX 75254

(972) 930-9953

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©2021 by Zoya Salon