POLICIES AND PROCEDURES
CANCELATIONS & NO-SHOW:
Please note that we do require 48 hours (2) business days for consultations and cut appointments and (7) business days for any extension-related appointments and or appointments exceeding 2 hours. Any appointments canceled without the required advance notice or those who do not show up will be charged 100% of the service fee.
A credit card required on file for all reservations.
RETAINER & SERVICE AGREEMENT:
Download & Print
Retainer & Service Agreement Form
SERVICE RE-DO & RETAIL RETURN POLICY:
We strive to offer our guests the highest level of guest satisfaction. If you are having challenges with your color or extensions, let us know within 7 days of your visit and we are happy to correct the issue with no additional charge. Should you make a retail purchase that you are unsatisfied with, we will accept retail exchanges at full credit for 30 days from your initial purchase. Please select below if you agree to these terms and would like to continue with services today.*